Our Work Ethic is at the core of our daily routines and efforts. Through timely communication with owners and tenants, we hope to exceed your expectations. Our clients have often been with us for decades and refer their friends and acquaintances. We will seek to be efficient, reliable, and dependable with each other in the office and we will seek to under promise and overdeliver when we can.
Mutual Integrity Is the foundation of lasting and meaningful relationships as the performance of our duties affects our team members. We may all fall short from time to time, but we must have trust in our established moral foundation. Honesty is our guiding principle, entailing respect for all the legalities and ethics of our profession. By knowing and following all laws we never should encounter issues from governing bodies. We will be consistent and decisive in the application of the Policies and Procedures that we develop as a company, communicating with owners, tenants, and each other. We don’t hesitate to hold each other accountable and there is no retribution or hard feelings for checking or reminding each other in good faith.
An attitude of success: Attitude is a central element of our accomplishments. We are optimistic, teachable, and open to new ideas as we solve problems and maintain a perspective that sees beyond any problem we might encounter. We will see a bright side (and even humor) in the struggle sometimes.
Here at Transcity, we believe in service above self. All of our efforts, processes, and products are (and will be) designed and aligned to keep us true to why we do what we do (help investors accumulate wealth) and how we do it (through the sales and management of rental homes).
TransCity Property Management provides the best service to owners and investors in the Phoenix area. Here’s what you need to know about our company:
We are locally owned and operated. We have been in business for 38 years. Charlie and Betty Brown in 1986 Started Transcity Property Management to provide property and rental management services to landlords.
Our Goal is to make owning Rental Property easy. We seek to manage well cared for properties for owner/investors.
We follow best practices in technology and accounting to allow you instant access to your account and information about your property.
At Transcity Property Management, we have talented team with the skills to provide great customer service Whether you’re a first time landlord or an investor with a growing portfolio of rental properties, we can take care of everything that goes into managing your property.
Our local knowledge, transparent accounting, asset protection and vendor relationships are for you to take advantage of. Working with us means you will take the hassles out of preserving the value of your investment and enjoy a stress-free long term relationship as a landlord and rental property owner.
Charlie is the president and designated broker of TransCity Property Management. He received a bachelors degree in Business Management from University of Phoenix. Charlie is married to Betty Brown and together have 8 children. He has been a member of the Mesa Rotary Club for 30 years and served as President of the Club. Over the years he has been active in the cycling community around Mesa. He holds the Residential Management Professional (RMP) designation in the National Association of Residential Property Managers (NARPM).
Betty Brown is the Operations Manager. She has worked in the property management field for over 35 years and oversees that daily activity in the office along with the accounting. She has a Bachelor's degree in Business Management from Brigham Young University - Idaho. She is the mother of 8 children and 20 grandchildren. She is also an accomplished quilter and has won several awards for her quilts.
Debbie is a property manager. She has worked for Transcity as a property manager for seven years. Her and her husband have been married for 45 years and have 5 married children and 20 grandchildren. Her favorite activity is spending time with her grandchildren.
DJ is a property manager. He was born in Portland, Oregon and relocated to Arizona in the early 2000's. He has been working with TransCity for over 4 years as a property manager. He is married with two kids. His hobbies include, enjoying the outdoors, working on cars, fishing, off roading and hanging out with his family.
Colleen has been with us for over 11 years and handles sales for any current clients wanting to buy or sell. She is an experienced, licensed agent, having been a broker in California before working with Transcity.
Beth takes care of many accounting functions and assists Betty with the accounting for the trust accounts.
Kimberly is an off-site agent and works full-time, handling and assisting in all areas except accounting. She is customer service oriented.
Lynnea works part-time. She handles special projects, building systems, and automation for our processes. She assists Betty in helping to keep the office organized and running smoothly.
Designated Broker
Charles Brown